To reward your loyalty, Optique Moitzheim is offering you two attractive offers to make it easier for you to buy one or more new pairs of glasses.
To make it easier for you to purchase an additional pair of glasses—whether to change up your look, to have a pair better suited for certain activities such as sports, a pair of prescription sunglasses, or simply to have a spare pair— we are committed to offering you a25% discounton any new pair, provided that the purchase is made within six months of buying your first pair, the lens prescriptions are identical to those of your first pair, and the lenses are from the same manufacturer (Zeiss or Essilor).
The 25% discount applied to the second purchase will be calculated on the total of the less expensive pair.
In order to benefit from the advantages of our offer, the following conditions must be met:
Under this offer, the pair benefiting from the 25% discount does not benefit from the "right to error" guarantee as described in our "Optique Pass".
See all conditions in-store.
To reward your loyalty, we offer:
– a10% discounton any new pair of glasses purchased within the first year following the purchase of a pair of glasses, regardless of the prescription strength of the new lenses
– a5% discounton any new pair of glasses purchased during the second year following the purchase of a pair of glasses.
These offers cannot be combined with any other offers, promotions or discounts and are strictly personal.
The little things that make our customers happy
In all Optique Moitzheim stores, qualified opticians and optometrists offer eye examinations and contact lens fittings without prior appointment. In urgent cases, and provided the glasses are in stock, we are committed to providing you with quality glasses on the same day.
Regardless of the age of your frame, we undertake to carry out any necessary straightening, adjustment and other minor repairs free of charge. All information about your equipment is recorded on our computer system and is immediately available in all Optique Moitzheim stores.
With each purchase, we provide you with an invoice that you can use to claim a refund from your health insurance fund, mutual or insurance company, subject to the conditions of access to reimbursement.
Your glasses, both frames and lenses, are guaranteed for two years against manufacturing defects, which excludes damage resulting from normal wear and tear or improper use of your equipment.
Our opticians are trained to give you the best possible advice when choosing your frames. However, if you feel that you have made the wrong choice within the first month of receiving your glasses, we will exchange your frame, except for bespoke frames, and provide you with new lenses at half price. Any difference in price between the two frames will be taken into account.
If, during the first month following delivery of your glasses, it turns out that the powers of the prescribed lenses do not correspond to your needs, we undertake to supply new lenses of the same quality free of charge.
You can only claim these rights once for the glasses listed on this document.
Your glasses (frames and lenses) are insured against breakage for one year. On simple presentation of the glasses, we undertake to replace the broken or damaged parts identically, subject to a 50% excess.
Insurance valid only once during the warranty year associated with the equipment under warranty.
Optique Moitzheim stores carry the Zeiss Relaxed Vision Center label, and our opticians use the Zeiss Video Infral and Essilor Visioffice systems to guarantee optimal measurement and centering of lenses in your frame.
However,if after a one-month adjustment period youare not completely satisfied with your progressive multifocal lenses,we promise to replace them free of charge with another type of progressive lenses or with two pairs of single-vision lenses from the same supplier and of the same quality.
Reimbursement for any price differencebetween the new lenses and thereplacedprogressive lensesis not provided.