To reward your loyalty, Optique Moitzheim has two great offers to help you purchase one or more new pairs of glasses.
To make it easier for you to buy an extra pair of glasses—whether to change your look, to have a pair better suited to certain activities such as sports, for example, a pair of sunglasses tailored to your prescription, or simply to have a spare pair—we are committed to offering you a 25% discount on any new pair, provided that the purchase is made within six months of buying your first pair and that the lens prescriptions are identical to those of the first pair and are from the same manufacturer (Zeiss or Essilor).
The 25 percent discount applied to the second purchase will be calculated based on the total cost of the cheaper of the two pairs.
To be eligible for the benefits of our offer, the following conditions must be met:
Under this offer, the pair of glasses eligible for the 25% discount is not covered by the “right to correct” guarantee as described in our “Optique Pass.”
See the full terms and conditions in-store.
To reward your loyalty, we are committed to offering you:
– a 10% discount on any new pair of glasses purchased within the first year following the purchase of a pair of glasses, regardless of the prescription strength of the new lenses
– a 5% discount on any new pair of glasses purchased during the second year following the purchase of a pair of glasses.
These offers cannot be combined with any other offers, promotions, or discounts and are strictly personal.
Little touches that make our customers happy
At all Optique Moitzheim locations, qualified opticians and optometrists offer eye exams and contact lens fittings without the need for a prior appointment. In urgent cases, and provided the lenses are in stock, we are committed to providing you with high-quality glasses on the same day.
No matter how old your frames are, we will perform any necessary straightening, adjustments, and other minor repairs free of charge. All details regarding your eyewear are recorded in our computer system and are immediately available at all Optique Moitzheim locations.
With every purchase, we provide an invoice that you can use to claim a reimbursement from your health insurance fund, supplemental health insurance provider, or insurer, subject to the conditions governing eligibility for reimbursement.
Your glasses—both the frames and the lenses—are covered by a two-year warranty against manufacturing defects, which excludes damage resulting from normal wear and tear or improper use of your glasses.
THE RIGHT TO MAKE MISTAKES
Our opticians are trained to provide you with the best possible advice when choosing your frames. However, if, within the first month of receiving your glasses, you feel you have made the wrong choice, we will exchange your frames—with the exception of custom-made frames—and, if necessary, provide new lenses at half price. Any price difference between the two frames will be taken into account.
PRESCRIPTION ERROR
If, within the first month after receiving your glasses, it turns out that the prescription strength of the lenses does not meet your needs, we will provide new lenses of the same quality at no charge.
You may exercise these rights only once in the event of an error regarding the glasses listed in this document.
Your glasses (frames and lenses) are covered against breakage for one year. Upon presentation of the glasses, we will replace any broken or damaged parts with identical ones, subject to payment of a 50 percent deductible.
This coverage is valid only once during the one-year warranty period for the equipment covered by the warranty.
The Optique Moitzheim locations carry the Zeiss Relaxed Vision Center label, and our opticians use the Zeiss Video Infral and Essilor Visioffice systems to ensure optimal measurements and optimal lens centering in your frames.
However, if, after a one-month adjustment period, you are not entirely satisfied with your progressive multifocal lenses, we will replace them free of charge with another type of progressive lens or with two pairs of single-vision lenses from the same supplier and of the same quality.
We cannot refund any price difference between the new lenses and the replaced progressive lenses.